T-Garden Co., Ltd (hereinafter referred to as “the Company”) manages personal information based on this Privacy Policy.
The Company recognizes the personal information provided to us as important and strives to manage it appropriately in accordance with this policy.

Our Approach to Privacy

We will not provide personal information, such as addresses, names, phone numbers, or email addresses, to third parties.
However, this does not apply in cases where disclosure is required by law or when payment is significantly overdue.

Collection of Personal Information

The Company may collect personal information only to the extent necessary for business operations. When collecting personal information, the Company will clarify the purposes of use, provision, and entrustment, as well as the contact point for customers, and will strive to manage personal information appropriately according to business circumstances.

Use of Personal Information

The Company uses customers’ personal information for the purposes listed below and will not use it for other purposes without the customer’s consent.

  • The Company may refer to customers’ purchase histories for research and analysis related to new product development.
  • The Company may refer to customers’ purchase histories for sending catalogs and direct mail and providing information about other related services.
  • The content of inquiries may be used as a reference for future after-sales service.

Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the customer’s consent. However, when outsourcing work to external parties, the Company may disclose personal information to the extent deemed necessary after imposing an obligation not to use the provided personal information for purposes outside the scope of the entrusted work. In addition, the Company may disclose users’ personal information when disclosure is required by laws and regulations in relevant countries.

Security

The Company strives to ensure the security of personal information. However, because it is extremely difficult to maintain complete security, please understand that this service does not fully guarantee security, and that in the event of an information leak, the Company will strive to respond as described in “Response to Personal Information Leaks.”

Correction and Deletion of Personal Information

If a user requests the correction or deletion of personal information, or if the Company deems it necessary, the Company will correct, update, or delete the personal information provided by the user.

Response to Personal Information Leaks

If a leak of personal information handled by this service occurs, the Company will respond appropriately as follows.

  • The Company will promptly notify the individual concerned of the facts.
  • The Company will take appropriate measures, including reporting the facts to relevant parties or authorities.
  • From the perspective of preventing secondary damage and avoiding similar incidents, the Company will disclose the facts to the extent possible.

Changes to the Privacy Policy

If the Company determines that it is necessary to change the Privacy Policy, it will notify users of the change on this page. Please note that if you use services that require the provision of personal information after the Privacy Policy has been changed, you will be deemed to have agreed to the changes.